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Direct Booking Success Podcast

In her podcast, Jenn shares her vacation rental business knowledge and marketing expertise in solo episodes and interviews with leading experts and her fellow owners and managers.

I loved speaking with today’s guest and finding out more about the one thing she has done that has made a real difference to her short-term rental business. Today I spoke with Ged Hartshorn, who has created a way to make her guests feel welcome and, at the same time, retrieve vital information to really...
Have you ever been to an industry conference? This year there are even more than ever before! And no matter where you are in the world, there will probably be one near you. In this episode of the Direct Booking Success Podcast, I give you my list of the must attend short-term rental events in...
How can you collect all your guests’ email addresses, not just the booker? Today I speak with Arthur Colker who founded StayFi, the innovative solution for short-term rental owners and managers who want to collect all of their guests’ email addresses and not solely rely on the online travel agencies like Airbnb. We talk about:...
Does your short-term rental need more bookings this spring? In this episode, I share three practical tips for short-term rental owners and managers to increase bookings quickly. Immediate results are crucial, so I provide actionable advice to help you achieve your booking goals. I talk about: How strange 2023 is for bookings so far The...
What if you could create more revenue while increasing your guests’ experience? That’s precisely what me and Madison Rifkin of Mount discuss in this episode of the Direct Booking Success Podcast. Madison is a young entrepreneur with a wealth of experience in innovation working towards creating better experiences for guests and travellers worldwide. Madison also...
Have you ever thought of inviting an influencer to stay? That’s what today’s guest Emily-Jane Tams did, and the results speak for themselves. Emily-Jane tells us how she did it and lets us in on a few do’s and don’ts along the way…I think you are going to enjoy this one. We talk about: Running...
Are you staying up-to-date with industry news? Today we speak with Paul Stevens, editor Short Term Rentalz, part of the International Hospitality News network. He is also the host of The Shortyz Awards, a perfect way to get some recognition for all your hard work. We talk about: Providing world-wide coverage of news for our...
What is better than receiving a referral for a stay? Perhaps having a steady stream of referrals. That’s exactly what Melanie Kriel discovered, and it’s revolutionising the hospitality industry in her area. With her well-executed referral system, she’s not only increasing her bookings but providing exceptional hospitality to visitors in the area.  We talk about:...
Today’s podcast is with Evan Dolgow from Adaptive.com. We chat about staying ahead of the curve in the ever-changing digital world. Evan compares direct booking to ecommerce and tells us what we can learn from giant ecommerce platforms. He also emphasises the importance of understanding your ideal guest and their booking journey and how taking...
In this episode of the Direct Booking Success podcast, I talk about the term “passive income” and its implications for those in the hospitality industry. Many people who initially bought into the idea of passive income from property rentals now realise the amount of work involved and that the money does not come in passively....
In September 2022, I hosted the second Direct Booking Success Summit, a three-day online summit for hosts, owners and managers in short-term rentals. It was packed with learning from top experts in the field, and today’s episode is a recording of a live session I hosted with three of those experts about what hospitality is....
What does the word hospitality mean to you? The market has been saturated over the past couple of years with more and more people getting into our short-term rental business. The fact is that there’s now more competition than ever. So how are you going to stand out? We talk about: I hear so many...